• agriculture
  • computer retail
  • call center
  • energy ict
  • graduates
  • graphic arts
  • medical
  • smart-grid

Three Stages Along a Single Pathway to Career Success

step one

COMPUTER RETAIL SALES & SUPPORT - Basic Skills

Take the first step into the world of information communications by working in retail sales of computers, handheld devices, networking services or cell phones.

Increase your marketability and on-the-job success by taking the first six IT Pathways courses and the A+ Certification exam.

step two

HELP DESK / USER SUPPORT - Add Skills

A greater knowledge of computers and networking can lead to employment in Help Desk/User Support. This function can be performed in-store, onsite, or more commonly, online.

Build on the IT Pathway by completing four additional courses listed.

step three

IT TECHNICIAN - Add More Skills

Advancing beyond basic Help Desk/User Support requires greater technical knowledge and specialization, as there are different directions of employment growth.

The IT Pathways courses listed teach advanced concepts in security, database management, programming, and virtualization.

While the suggested curriculum can be completed in two years, keep in mind that experience and practice are true keys to success and advancement in IT. Pacing your learning and experience together may be a better long-term investment.

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Sector Navigator & Director

Steve Wright

[email protected]

Phone: 805-496-8583

Copyright 2013 by California Community Colleges - All rights reserved

An initiative of the California Community College's Economic and Workforce Development (CCCEWD) program, the ICT-Digital Media Sector Team is dedicated to serving California's ICT-Digital media workforce needs. We are an integral part of the California Community Colleges and its Doing What Matters for Business & Industry framework, investing funding and resources in industry sectors that are key to California's economic growth. Our industry-specific workforce services are coordinated through a system of sector specialists that align community college and other workforce development resources with the needs of industry sectors and occupational clusters through a regional focus. Learn more by visiting www.cccewd.net.