College of the Desert

IT Technician Pathway Course Offerings
Course Name or Topic Course ID Relevant 3rd
Party Certification

Computer Retail Sales & Support

Stage 1

Introduction to Retail or Business FundamentalsBUMA 010
Customer Service/Human RelationsBUMA 032
Business CommunicationsBUMA 094
Microsoft Office EssentialsCIS 010
Information & Communications Technology EssentialsCIS 040 CompTIA A+
Business Information Systems, Computer Information SystemsCIS 010

Help Desk
User Support

Stage 2

Computer Network FundamentalsCIS 053 CompTIA Network+
Systems and Network Administration (Network Operating Systems)CIS 055 MCSA Server 2012
Installing, Configuring & Administering a Microsoft OS (Desktop Support Tech I) Microsoft MCTS:Win 7
Introduction to Information Security SystemsCIS 060 CompTIA Security+

IT Technician

Stage 3

Routing & Switching FundamentalsCIS 054 Cisco CCENT
Installing, Configuring and Administering Linux Operating System CompTIA Linux+
Certified Ethical HackerCIS 064 CEH by E.C.

Further Specialization Options

Mobility and Mobile Design CompTIA Mobility+
Preparation for CCNA Cisco CCNA
Cloud Essentials CompTIA Cloud+
Project Management or Process Improvement CompTIA Project+

Contact Information

Map And Directions

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