Riverside City College

  • Computer Retail Sales and Support Help Desk User Support IT Technician

  • Riverside City College
    IT Technician Pathway Course Offerings
    Course Name or Topic Course ID Relevant 3rd
    Party Certification

    Computer Retail Sales & Support

    Stage 1

    Introduction to Retail or Business FundamentalsMKT 42
    Customer Service/Human RelationsMAG 53
    Business CommunicationsBUS 22 or BUS 24
    Microsoft Office EssentialsCAT 3
    Information & Communications Technology EssentialsCIS 25 CompTIA A+
    Business Information Systems, Computer Information SystemsCIS 1A

    Help Desk
    User Support

    Stage 2

    Computer Network FundamentalsCIS 26A CompTIA Network+
    Systems and Network Administration (Network Operating Systems)CIS 21 MCSA Server 2012
    Installing, Configuring & Administering a Microsoft OS (Desktop Support Tech I) Microsoft MCTS:Win 7
    Introduction to Information Security SystemsCIS 27 CompTIA Security+

    IT Technician

    Stage 3

    Routing & Switching FundamentalsCIS 26B Cisco CCENT
    Installing, Configuring and Administering Linux Operating SystemCIS 21A CompTIA Linux+
    Certified Ethical Hacker CEH by E.C.

    Further Specialization Options

    Mobility and Mobile Design CompTIA Mobility+
    Preparation for CCNACIS 26D Cisco CCNA
    Cloud Essentials CompTIA Cloud+
    Project Management or Process ImprovementMAG 71 CompTIA Project+

    Contact Information

    Map And Directions

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