Santa Barbara City College

IT Technician Pathway Course Offerings
Course Name or Topic Course ID Relevant 3rd
Party Certification

Computer Retail Sales & Support

Stage 1

Introduction to Retail or Business Fundamentals
Customer Service/Human RelationsCIS 111
Business CommunicationsCOMP 271
Microsoft Office EssentialsCOMP 101
Information & Communications Technology EssentialsCNEE 102, CNEE 112 CompTIA A+
Business Information Systems, Computer Information SystemsCIS 101

Help Desk
User Support

Stage 2

Computer Network FundamentalsCNEE 110 CompTIA Network+
Systems and Network Administration (Network Operating Systems)CIS 206 MCSA Server 2012
Installing, Configuring & Administering a Microsoft OS (Desktop Support Tech I)CIS 218 Microsoft MCTS:Win 7
Introduction to Information Security SystemsCNEE 120 CompTIA Security+

IT Technician

Stage 3

Routing & Switching Fundamentals Cisco CCENT
Installing, Configuring and Administering Linux Operating SystemCIS 201 CompTIA Linux+
Certified Ethical Hacker CEH by E.C.

Further Specialization Options

Mobility and Mobile Design CompTIA Mobility+
Preparation for CCNACNEE 125 Cisco CCNA
Cloud EssentialsCIS 116 CompTIA Cloud+
Project Management or Process ImprovementCIS 245 CompTIA Project+

Contact Information

Map And Directions

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