Business Information Worker Recruitment and Retention Guide Soon to be Released

New statewide research reveals there are more than 200,000 administrative support positions available annually in California, with a large percentage of these workers employed by staffing agencies. As Business Information Worker (BIW) advocates know, pathway courses like MS Office, Business Communications and Electronic Records Management are foundational to careers in many fields, including health care, entertainment, and technology. Yet, of the 110,000 students enrolled in pathway courses statewide, many do not continue and represent part of the 70% of California Community College students who leave the system in less than one year.

Camps Bring Cybersecurity to Bay Area Students

What started as a small pilot last summer has grown into one of the most successful regional outreach efforts to date.

More than 625 middle and high school students from the Bay Region attended one 12 week-long cybersecurity camp offered this summer at colleges throughout the area. The camps are part of the effort to make California a leader in cybersecurity training and education to meet growing workforce demand.


White House Interest in #StrongWorkforce

White House Interest in #StrongWorkforce

The CA Community Colleges Board of Governors enthusiastically adopted all 25 #strongworkforce recommendations put forth by the Task Force for Workforce, Job Creation and a Strong Economy at its November 16 meeting.

CAFWD James Mayer's blog in Capitol Weekly chronicles the significance of the action: "The leaders of California's vast community college system this week unanimously adopted a reform agenda with amazing ease - given how fundamentally hard the decision was to engineer." Read the article.

IT Technician Pathway: Labor Market Analysis

IT Technician Pathway: Labor Market Analysis

The Centers of Excellence for Labor Market Research (COE) in partnership with the ICT-Digital Media Sector of the Doing What Matters Program is pleased to announce the release of a new report: Information Technology Technician Pathway: Labor Market Analysis.

The report can be downloaded at: The COE or the ITTP Portal

This labor market report compliments and validates the IT Technician Pathway developed by the California Community Colleges' ICT-DM Sector Team. Occupations included in this study were selected by the Sector for their relevance to the IT Technician Pathway and California Community College program offerings. Industries included in this brief were chosen based on the likelihood of employing the selected occupations.

IT Technician Pathway: A New Statewide CA Community College Offering

IT Technician Pathway: A New Statewide CA Community College Offering

To: CCC CIOs, CTE Deans, CCC Counselors, Faculty, Businesses and Collaborating Partners

Re: IT Technician Pathway: A New Statewide CA Community College Offering

The ICT-Digital Media Sector of the Doing what Matters Program is pleased to announce its second Branded Pathway aimed at getting students into widely available and rewarding IT careers. The IT Technician Pathway (ITTP) will help students launch a career in IT by starting with computer retail or customer service jobs, and building relevant skills and certifications over time. This pathway uses existing academic programs and courses. While no new curriculum is created, statewide branding consistency can be achieved.

Business Information Worker (BIW) Press Release

Business Information Worker (BIW) Press Release
DATELINE: Thousand Oaks, CA

Steve Wright, Director & Sector Navigator
Information Communications Technologies (ICT) and Digital Media Sector Team
Doing What Matters for Jobs and the Economy, California Community Colleges
Desk: 805-496-8583, Cell: 805-231-8444

Re: Business Information Worker: A CA Statewide Program Gains Momentum

The Business Information Worker (BIW) structured pathway is an innovative, statewide, solution to employment for thousands of Californians of all ages offered through the California Community Colleges. Designed with faculty and business involvement the short-term branded pathway prepares students for entry-level middle-skill office jobs in six months or less.


Phil Blair presentation - San Diego


Phil Blair,  Chief Executive Office and owner of Manpower, Inc., delivered a dynamic presentation to faculty and counselors from the San Diego/Imperial region. In his presentation, he provided valuable input on skills required to secure a job and how those skills must be included in all curriculum such that job candidates can create a positive impression during the interview process. He also endorsed the Business Information Worker certificate. Phil and I worked out a partnership last week (starting with a pilot at City) where his recruiters would come to the campus to recruit qualified students from any of the nine colleges and continuing education centers, to fill some of his current opened positions . He announced this partnership at the event and surprised all telling us that he had 250 entry level positions ranging between $10 -$20 / hr. 

Phil proceeded to tell all that if this pilot was successful, he would replicate this activity at any college willing to establish similar partnerships. Our public information officer is releasing the attached press release tomorrow as it is customary to inform on this type of activity. I believe this event and resulting partnerships opened new opportunities to help community college students secure gainful employment and showing that Doing What Matters For Jobs and the Economy is achieving its intended goals. 

Rose LaMuraglia, Dean
School of Business, Information Technology, and Cosmetology
San Diego City College
ICT- Deputy Sector Navigator Imperial/San Diego County Region |Phone: (619) 388-3488

South Central Coast Region

Industry and Educational Advisory Roundtable Discussion

On Saturday, March 29 2014 the South Central Regional Consortium Deputy Sector Navigators (DSN) collaborated on an “Industry and Educational Advisory Roundtable Discussion” at the Crowne Plaza Hotel in Ventura, California. This project engaged over 30 educators from high school, community colleges and state universities on emerging and evolving industries within our service region to prepare students for workforce readiness.

The roundtables aroused in-depth conversations on the emerging and priority trends in various sectors with industry input about skills gaps and knowledge sets required of the future workforce. A panel of industry experts from areas of Biotechnology, Health Information Technology & Security - Big Data/Analytics, Advance Manufacturing and Agricultural/Water/Environment were facilitated by our keynote speaker, Robert S. Tipton change agent and author of “Jump! Get Unstuck”. Industry provided insight into direction that education needs to prepare the workforce of today and tomorrow for the job market.

In addition to the attendees, students were present to also discuss their views and translate their needs in education from high school to college to better prepare them for the workforce. This event has created great dialogue for the DSNs to move forward within sectors to develop a work plan for further work toward attaining career pathways from high school to college, and developing stackable certificates to a more valued future workforce.

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Sector Navigator & Director

Steve Wright

Phone: 805-496-8583

Copyright 2013 by California Community Colleges - All rights reserved

An initiative of the California Community College's Economic and Workforce Development (CCCEWD) program, the ICT-Digital Media Sector Team is dedicated to serving California's ICT-Digital media workforce needs. We are an integral part of the California Community Colleges and its Doing What Matters for Business & Industry framework, investing funding and resources in industry sectors that are key to California's economic growth. Our industry-specific workforce services are coordinated through a system of sector specialists that align community college and other workforce development resources with the needs of industry sectors and occupational clusters through a regional focus. Learn more by visiting