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Fresno City College

  • Courses in the Business Information Worker pathway prepare students for employment in a variety of professional office environments. Additionally, Fresno City College encourages students to apply their BIW course work toward an Office Professional I certificate of achievement. For further information, see the Business and Technology website:

  • Fresno City College
    Business Information Worker Pathway Course Offerings
    Course Name or Topic Course ID Relevant 3rd
    Party Certification

    Business Information Worker

    Stage I

    KeyboardingBT 1
    MS WindowsCIT 15
    MS WordBT 9 MOS: Microsoft Office Word
    MS ExcelBT 9 MOS: Microsoft Office Excel
    MS OutlookBT 9 MOS: Microsoft Office Outlook
    Information System - BasicCIT 15
    Business Communication (Business English)BT 5 OR BA 5
    Human Relations & Customer ServiceBT 23 OR BA 33

    Business Information Worker

    Stage II

    MS PowerPointBT 10 MOS: Microsoft Office PowerPoint
    MS Excel - IntermediateBT 10

    1 of 2

    Introduction to SharePoint for Collaboration and Document ManagementNot Offered MOS: Microsoft Office Sharepoint
    MS AccessBT 10 MOS: Microsoft Office Access
    Computerized Accounting with QuickbooksACCTG 70 QuickBooks Certified User
    Electronic Records Management (with Access or Sharepoint)BT 6
    Introduction to Customer Relationship Management (CRM)MKTG 21 OR BT 33

    Business Information Specialist

    Presentation / Marketing Communication Support SkillsBT 33 or MKTG 21
    Project Management ConceptsBA 43 CompTIA Project+ Certification PreparationMKTG 11 Salesforce Certified Administrator

    Contact Information

    Map And Directions

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