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Los Angeles Southwest College

  • The Business Information Worker (BIW) Program also known as the Knowledge Worker Program (KWP) is an effective, entry level, job readiness pathway that allows students to get a job and gain experience while furthering their education. It is a branded pathway to student success that has been vetted by business. The program consists of a set of skills in demand by businesses throughout the state. It incorporates Keyboarding, Microsoft Office (including Word, Excel, & Outlook), as well as Information Systems, Business Communications and Human Relations/Customer Service. It is geared towards students who need employment sooner rather than later.

  • Los Angeles Southwest College
    Business Information Worker Pathway Course Offerings
    Course Name or Topic Course ID Relevant 3rd
    Party Certification

    Business Information Worker

    Stage I

    KeyboardingCAOT 001
    MS WindowsCAOT 92
    MS WordCAOT 84 MOS: Microsoft Office Word
    MS ExcelCAOT 85 MOS: Microsoft Office Excel
    MS OutlookCAOT 67 MOS: Microsoft Office Outlook
    Information System - BasicCSIT 601
    Business Communication (Business English)CAOT 32
    Human Relations & Customer ServiceCAOT 48

    Business Information Worker

    Stage II

    MS PowerPointCAOT 108 MOS: Microsoft Office PowerPoint
    MS Excel - IntermediateCAOT 87

    1 of 2

    Introduction to SharePoint for Collaboration and Document ManagementCAOT 86 MOS: Microsoft Office Sharepoint
    MS AccessCAOT 86 MOS: Microsoft Office Access
    Computerized Accounting with QuickbooksACCTG 32 QuickBooks Certified User
    Electronic Records Management (with Access or Sharepoint)CAOT 33
    Introduction to Customer Relationship Management (CRM)MGMT 31

    Business Information Specialist

    Presentation / Marketing Communication Support SkillsNot Offered
    Project Management ConceptsNot Offered CompTIA Project+ Certification PreparationNot Offered Salesforce Certified Administrator

    Contact Information

    Map And Directions

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