Notice

Google Geocoding API error: You are over your quota.

Pasadena City College

  • The Computer Retail Sales career track is for students interested in working as front-line employees handling customer requests and solving problems. Entry into this pathway begins with retail salesperson and customer service representative occupations, progressing to supervisory and sales positions and eventually leading to management occupations.

  • Pasadena City College
    IT Technician Pathway Course Offerings
    Course Name or Topic Course ID Relevant 3rd
    Party Certification

    Computer Retail Sales & Support

    Stage 1

    Introduction to Retail or Business FundamentalsBUS 009
    Customer Service/Human RelationsBUS 160
    Business CommunicationsBUS 011A
    Microsoft Office EssentialsBIT 106
    Information & Communications Technology EssentialsCIS 011 CompTIA A+
    Business Information Systems, Computer Information SystemsBIT 025 or CIS 010

    Help Desk
    User Support

    Stage 2

    Computer Network FundamentalsCIS 041 CompTIA Network+
    Systems and Network Administration (Network Operating Systems)CIS 045 MCSA Server 2016
    Installing, Configuring & Administering a Microsoft OS (Desktop Support Tech I)CIS 137 Microsoft MCTS:Win 10
    Introduction to Information Security SystemsCIS 061 CompTIA Security+

    IT Technician

    Stage 3

    Routing & Switching FundamentalsCIS 042 Cisco CCENT
    Installing, Configuring and Administering Linux Operating SystemCIS 040 CompTIA Linux+
    Introduction to Scripting (Python)
    IT Technician Cybersecurity Specialization
    Course Name or Topic Course ID Relevant 3rd
    Party Certification

    Cybersecurity

    Specialist

    Principles of Cybersecurity Analysis CompTIA CySA+
    Introduction to Computer Forensics Investigations IACIS CFCE
    Introduction to Cybersecurity: Ethical HackingCIS 063 EC Council CEH
    Implementing Cisco Network Security CCNA Security
    Certified Information Systems Security Professional CISSP

    Networking

    Specialist

    CCNA Scaling NetworksCIS 163, and CIS 164 CCNA Routing & Switching
    CCNA Connecting Networks CCNA Routing & Switching
    Cisco Wireless Network Fundamentals CCNA Wireless
    Firewall Essentials Palo Alto Networks ACE

    Contact Information

    Map And Directions

    FacebookTwitterLinkedinShare on Google+