Riverside City College

  • Computer Retail Sales and Support Help Desk User Support IT Technician

  • Riverside City College
    IT Technician Pathway Course Offerings
    Course Name or Topic Course ID Relevant 3rd
    Party Certification

    Computer Retail Sales & Support

    Stage 1

    Introduction to Retail or Business FundamentalsMKT 42
    Customer Service/Human RelationsMAG 53
    Business CommunicationsBUS 22 or BUS 24
    Microsoft Office EssentialsCAT 3
    Information & Communications Technology EssentialsCIS 25 CompTIA A+
    Business Information Systems, Computer Information SystemsCIS 1A

    Help Desk
    User Support

    Stage 2

    Computer Network FundamentalsCIS 26A CompTIA Network+
    Systems and Network Administration (Network Operating Systems)CIS 21 MCSA Server 2016
    Installing, Configuring & Administering a Microsoft OS (Desktop Support Tech I) Microsoft MCTS:Win 10
    Introduction to Information Security SystemsCIS 27 CompTIA Security+

    IT Technician

    Stage 3

    Routing & Switching FundamentalsCIS 26B Cisco CCENT
    Installing, Configuring and Administering Linux Operating SystemCIS 21A CompTIA Linux+
    Introduction to Scripting (Python)
    IT Technician Cybersecurity Specialization
    Course Name or Topic Course ID Relevant 3rd
    Party Certification

    Cybersecurity

    Specialist

    Principles of Cybersecurity Analysis CompTIA CySA+
    Introduction to Computer Forensics Investigations IACIS CFCE
    Introduction to Cybersecurity: Ethical Hacking EC Council CEH
    Implementing Cisco Network Security CCNA Security
    Certified Information Systems Security Professional CISSP

    Networking

    Specialist

    CCNA Scaling NetworksCIS 26D CCNA Routing & Switching
    CCNA Connecting Networks CCNA Routing & Switching
    Cisco Wireless Network FundamentalsMAG 71 CCNA Wireless
    Firewall Essentials Palo Alto Networks ACE

    Contact Information

    Map And Directions

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